top of page

Frequently Asked Questions

Q: What is Hidden Horizons Travel, LLC?
A: Hidden Horizons Travel, LLC is a travel agency that specializes in creating unique and personalized travel experiences for our clients. We offer a wide range of services, including itinerary planning, transportation arrangements, and accommodation bookings, to ensure that your trip is stress-free and unforgettable.

Q: Why should I use a travel agent instead of booking online?
A: Using a travel agent like Hidden Horizons Travel, LLC can save you time and money while ensuring a personalized and stress-free travel experience. We have access to exclusive deals and insider knowledge, as well as the ability to handle any unexpected issues that may arise during your trip.

Q: How can I contact Hidden Horizons Travel, LLC to book my trip?
A: You can contact us through our website, email, phone, Facebook, or Instragram. We are ready to assist you with all of your travel needs.

Q: Do you charge fees?  How do you get paid?
A: We are most often paid a commission by the supplier (resorts, cruise lines, etc.) when the trip has been completed.  There are some suppliers that pay the commission prior to the trip; however, not many.

 

We have professional fees that apply to some bookings (not all!), just like other professionals.  From the first day of planning to the day you come back home, we advocate for you and have your back if something goes wrong. The experience from our own travels allows us to give you firsthand advice. The time we spend on your trip saves you time and sometimes even money! If a fee applies to your trip, you will know before we start working with you.

Q: Does Hidden Horizons Travel, LLC. offer travel insurance?
A: Yes, we offer travel insurance through our trusted partners to ensure that you are protected during your travels.

Q: How far in advance should I book my travel with Hidden Horizons Travel, LLC.?
A: We recommend that you book your travel at least 6-9 months in advance to ensure that you secure the best rates and availability. However, we can accommodate last-minute bookings as well.

If you have any further questions about our travel services or would like to book a trip with Hidden Horizons Travel, LLC, please don't hesitate to contact us.

bottom of page